While many businesses consider digital transformation to be primarily a technology-based endeavor, we have observed that the most meaningful transformations occur when businesses optimize their processes and align them with industry standards. Our team of business process consultants and solution architects possess the requisite expertise to guide businesses in identifying which processes require optimization and the best approaches to achieve this.
By streamlining processes, businesses can reduce costs, improve customer satisfaction, and gain a competitive edge. Our team works closely with clients to identify areas for improvement — such as manual processes, bottlenecks, or inefficient workflows — and develop solutions that streamline operations, reduce costs, and enhance overall business performance. At Victoria Fide, we recognize that every business possesses a “secret sauce” that sets them apart, and we are committed to helping businesses preserve this uniqueness while still reaping the benefits of optimized processes.
Our approach is tailored to the specific needs of each client and considers their unique business operations, goals, and culture. We work collaboratively with our clients to ensure that they are engaged and empowered throughout the process, enabling them to take ownership of the optimized processes and drive continuous improvement in the future.
Learn how we tailor these services to fit your companies’ unique needs.
Services by Process Phase
The Business Process Optimization services below are contained within the Prepare phase of our Process for Transformational Change.
Many companies starting a DX project recognize that some processes may require modification but are uncertain which changes are crucial for the initial transformation and which ones can wait for a later phase. Victoria Fide’s Business Process Analysis service combines our business process expertise with our solution architecture expertise to provide detailed process change recommendations. The resulting transformation roadmap enables companies to achieve greater efficiency, make more informed decisions, and deliver better products and services to their customers.
The Business Process Optimization services below are contained within the Execute phase of our Process for Transformational Change.
When companies undergo a software implementation, they are typically asked about their current processes and requirements for the new software. However, answering these questions can be more challenging than expected, resulting in wasted time spent reworking the answers. Victoria Fide’s Business Process Analysis service uses a collaborative approach between our team and experts within your business to produce comprehensive and precise requirements and business processes. These are then managed throughout the DX project execution.
As DX projects are being executed, process changes are frequently required to make good use of the modern system(s). It’s crucial to design these processes with both general best practices and future growth in mind. Our Business Process Design service pairs our experts with your process owners to create business processes that align with your business goals and work seamlessly with modern systems to optimize your processes for quality, growth, and efficiency.
The Business Process Optimization services below are contained within the Sustain phase of our Process for Transformational Change.
It is common for companies to question whether they are realizing the full benefits of a transformation once the DX project is complete. There may even be continued process issues or inefficiencies which can be frustrating. During the Sustain phase of our process, we provide additional Business Process Analysis services to assess the conformity to the defined business processes as well as measure the effectiveness of those processes. This results in a clear understanding of the success of the transformation as well as a clear action plan for any continuous improvement initiatives.