Many organizations implement digital transformation without fully realizing the importance of Organizational Change Management (OCM). OCM is a framework that helps enterprises manage the impact of new business processes, modern technology, changing economic landscapes, or shifts in organizational structure and culture. Simply put, OCM addresses the people side of change.
Although most people associate digital transformation with technologies and processes, none of those things can come to fruition without people executing those changes within the organization. When leaders neglect to prioritize OCM during digital transformations, they put the success of the entire digital transformation at risk.
Victoria Fide trains leaders in an OCM program based on the Change Curve, a model originally developed by psychiatrist Elisabeth Kübler-Ross. With this powerful tool, our clients can mitigate the impact of change in the workplace, minimize employee resistance, improve employee buy-in and reduce cost all while maximizing the effectiveness of the change effort.
Learn how to mitigate the negative impacts of change in the workplace.
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Companies who fail to prioritize OCM can end up costing the success of the entire DX initiative. Victoria Fide takes into account the complexity of OCM by tailoring a plan for each workgroup, building End User Training Strategy, and aligning executives and stakeholders to provide support and input from both a business and financial perspective. By adequately preparing for change within their team, our clients can ensure a more cost-effective and smooth software deployment in the future.
People seldom enjoy changing the way they work, and even the most well-trained employees can sandbag a DX project through passive-aggressive behaviors and attitudes. Victoria Fide works closely with our clients to mobilize internal change agents within their organization to drive change from within. This empowers current employees to capitalize on their strengths, improving employee buy-in and reducing friction within the organization throughout the Execute Phase.
In many cases, companies execute on a transformational technology initiative whether or not their team is on board, resulting in low numbers of user-adoption after the transformation takes place. Victoria Fide invests in training and follows a strategic OCM plan to increase overall user adoption. Our assessments monitor the success of the transformation and the rate of employee buy-in to improve efficiency, performance, and team culture.